Order processing time: 3–5 business days.

Given the customized nature of our products, we kindly ask for your patience as we carefully craft and dispatch your order. If you're purchasing photo magnets for a special occasion such as an anniversary or birthday, please factor in both processing and shipping times. Exceptions may apply during promotional events or peak holiday seasons.

Urgently need your order?

We offer a priority service that moves your order to the front of the queue—perfect for last-minute gifts during busy holidays like Christmas!

Our priority service includes expedited processing and express postage straight to your door.

Priority Order + Express Shipping: $26.95

Dispatch time: 1–3 business days

Delivery time: 1–3 business days (depending on your location)

All orders are shipped from Sydney, Australia.

Shipping Times – Australian Orders

Standard shipping: 3–5 business days

Express shipping: 1–3 business days

All shipping charges are non-refundable. If you need to modify your chosen shipping method or made an error in your address, please contact us within 24 hours of placing your order.

We are not liable for delays caused by customs, local duties/taxes, or parcels lost during transit. Delays by Australia Post are not eligible for refunds if the parcel is eventually delivered.

Please note, we are not responsible for:

– Errors made by Australia Post
– Incorrect addresses entered by customers
– Damage caused during transit
– PO Box delivery issues
– Stolen packages after delivery

If you have questions about your parcel, please contact us with your order number and our team will assist you promptly.