Refund Policy

Due to the customized nature of our products, we do not offer refunds or exchanges for change of mind. If you wish to cancel your order, please contact us within 24 hours of placing it. Once your order has been fulfilled, we cannot process cancellations or refunds.

We offer a 10-day return policy only in the case of damaged or faulty items. If your order arrives in poor condition, please contact us within 10 days of delivery and include the following details:

Your order number: #
The product name
Clear photographs of the defect

We will assess the issue and, where appropriate, arrange for a replacement to be sent.